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ServMan Mobile
ServMan Mobile provides the competitive advantage of a paperless work order management system that accelerates your revenue cycle, improves billing accuracy and increases field technician efficiency. Whether you want to use laptops, tablets, net books or handheld devices in the field, ServMan Mobile gives you the freedom to choose.
ServMan Mobile extends ServMan's back office power and flexibility right to your customer's door step. Designed to accommodate residential, route based and commercial service providers, ServMan has a solution that's right for you. With ServMan Mobile, when your technician is done, your paper work is done.
With ServMan Mobile you can:
- Receive and complete work orders
- View customer service histories
- Create new orders and quotes in the field
- Detail orders with time and materials, including flat-rate items
- Scan Barcodes for inventory or flat rate task selection
- Manage equipment and maintenance task lists
- Attach images to completed orders
- Process credit cards in the field
- Capture client signatures
- Print documents in the field
- Synchronize information to the office using wireless technologies
- And much much more!
Mobile Device Choices
The Tablet Edition of ServMan Mobile is the recommended approach to paperless order management in the field.
ServMan Mobile Tablet Edition can be used on any Laptop, Tablet or Netbook PC with 800 x 600 resolution or higher running Windows XP SP2 or higher and the ability to connect to the Internet either through a cellular data network or through a wireless network (i.e. Broadband Card, Wi-Fi Hotspot, etc.). There are virtually limitless choices to suit any budget for ServMan Mobile Tablet Edition hardware.
If you opt for the handheld version of ServMan Mobile, your devices will require a Windows Mobile Operating System (version 6.5 or earlier) with a minimum 2.8" size TFT touch screen with a resolution of at least 320x240 (1/4 VGA). Note that the ServMan Mobile Handheld Version is NOT compatible with Windows Mobile 7, as this new Microsoft operating system does not support a local database running on the device.
The technology and devices offered does change rapidly in today’s market. If you are considering a new device for ServMan Mobile and are unsure about its compatibility, please contact your ServMan representative.
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